Last updated: February 2026
1. Introduction
Welcome to Ben Howard Communications (“we”, “our”, “us”). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website benhowardcommunications.co.uk. We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other relevant privacy laws.
2. Information
We Collect We collect and process the following information: – Information you
provide via contact forms: When you contact us through our website, we collect the information you provide (such as your name, email address, phone number, and message) so we can respond to your enquiry. – Cookies and similar technologies: Our website uses cookies to improve your experience. For more details, please see our Cookie Policy. We do not collect any sensitive personal data (such as health, race, or religious beliefs).
3. How We Use Your Information
We use the personal data you provide to: – Respond to your enquiries and provide the information or services you request; – Manage and improve our website and user experience; – Comply with any legal or regulatory obligations.
We do not use your data for marketing purposes unless you have explicitly consented to it.
4. Legal Basis for Processing
Under the UK GDPR, we rely on the following legal bases to process your data: – Legitimate interests: To respond to your queries and manage our business operations; – Consent: Where you have given consent for certain types of data processing (e.g., cookies).
5. Data Retention
We will keep your personal data only for as long as necessary to fulfil the
purpose it was collected for, including to respond to your enquiry or as required by law. Once your enquiry has been resolved, your data will be securely deleted within a reasonable period.
6. How We Protect Your Data
We take appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and you provide your information at your own risk.
7. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your data only when required to: – Comply with a legal obligation; – Protect our rights or the rights of others; – Support our website’s technical operations through trusted service providers (who are bound by confidentiality and data protection obligations).
8. Your Rights
Under data protection law, you have the right to: – Access the personal data we hold about you; – Request correction of inaccurate data; – Request erasure of your data (“right to be forgotten”); – Object to processing or request restriction of processing; – Withdraw consent where we rely on it (e.g., cookies). exercise these rights, please contact us at [insert contact email address]. If you are not satisfied with our response, you have the right to complain to the Information Commissioner’s Office (ICO): https://www.ico.org.uk
9. Cookies
We use cookies to ensure our website functions properly and to analyse usage.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “last updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at: hello@benhowardcommunications.co.uk